EVOLUTION AND INTEGRATION OF GEMBA WALK IN MARINA MANAGEMENT
The Evolution and Integration of the GEMBA Walk in Marina Management The GEMBA walk, a cornerstone of lean management philosophy, has long been lauded for its effectiveness in enhancing operational efficiency and fostering an inclusive workplace culture. Originating from the Japanese term “genba,” which means “the actual place,” GEMBA walks involve managers going to the […]
SMALL CHANGES, BIG IMPACT – HOW MARINA OWNERS CAN ENHANCE CUSTOMER EXPERIENCE
Small Changes, Big Impact – How Marina Owners Can Enhance Customer Experience In the competitive marina industry, the safety and satisfaction of customers are paramount. Marina owners often grapple with the challenge of enhancing both without incurring hefty expenses. Fortunately, there are numerous small, inexpensive changes that can significantly increase safety and improve the overall […]